Shipping policy

Shipping Policy – CHR STORE

At CHRNEW, we work to ensure your order arrives safely and as quickly as possible.

1. Processing Time

All orders are processed within 1 to 3 business days after payment confirmation.

2. Shipping Time

Delivery times may vary depending on the destination country:

• Portugal and Spain: 5–12 business days.
• Rest of Europe: 7–15 business days.
• United States and other countries: 10–20 business days.

These times are estimates and may be affected by external factors such as customs, high demand, or carrier delays.

3. Shipping Costs

Shipping costs are calculated automatically at checkout. During special promotions, some products may include free shipping.

4. Order Tracking

Once your order has been shipped, you will receive an email with your tracking number so you can check the status of your shipment at any time.

5. Delivery Address

It is the customer’s responsibility to provide a correct and complete address. CHRSTORE is not responsible for delays or losses caused by incorrect addresses.

6. Delays and Customs

In some countries, orders may be subject to customs inspections. Any additional taxes or fees will be the buyer’s responsibility.

7. Undelivered Order

If you have not received your order within the estimated maximum time, please contact us through our customer service and we will be happy to help you.

8. Contact

For any shipping-related inquiries, you can write to us at:

Email: chrnewstore@gmail.com
Website: https://chrnew.com

Thank you for trusting CHR STORE.